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Signature - Levi Strauss & Co ™

Quality is our Signature

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HELP

PRODUCT QUESTIONS

Information to help you in choosing, purchasing and using our products.

COMPANY QUESTIONS

Information to help you learn more about Levi Strauss & Company.

Product Care

Signature by Levi Strauss & Co.™ apparel is machine washable unless otherwise specified. Since preferred washing methods differ according to the fabric and finish of each product, we suggest that you refer to the washing instruction tag, located on the inside of your product. See below for more specific care concerns.

Delaying Fading

To prevent your Signature by Levi Strauss & Co.™ jeans from fading and to retain their true color, turn the pants inside-out for laundering and follow the washing instructions on the product.

Shrinkage

Most Signature by Levi Strauss & Co.™ jeans will shrink approximately 1/2" in the length. In order to compensate for that shrinkage, our jeans are intentionally measured 1/2" over the ticket size.

Where to Buy

Purchasing in a Store

Signature by Levi Strauss & Co.™ apparel is available for puchase at select retailers. To locate a store in you area, please reference the list of stores down below. You can select a store and search for locations in your area by clicking on the link. Since not every store stocks every item, please call the store first.

 

Purchasing Online

Signature by Levi Strauss & Co.™ apparel is also available for purchase online at select retailers. To locate online retailers, please reference the list below. When you click on the retailer you will be linked directly to shop Signature by Levi Strauss & Co.™ product on that retailer’s site.

 

If you need assistance in locating your favorite styles or if you have any other questions, please click here to send us an email, or call us toll-free at (888) 411-5384. We're available Monday through Friday from 8 AM to 4:30 PM Pacific Time. Please be sure to include your zip code and as much information as possible about the product you're trying to find.

Warranty/Guarantee

We offer a full warranty on our jeanswear. If your garment proves to be defective in workmanship or materials under normal wear (excluding stains), please contact us. This full warranty gives you specific rights. You may have other rights which vary from state to state.

If any of our products do not meet our stringent quality standards, we want to identify the cause and take whatever corrective action is necessary. For more information on how to return garments for inspection, please send us an email or call us at 1-888-411-5384.